Solution Center says HP psc 1. All- In- One is disconnected.. HP Support Forum. After re- installing the printer software to solve one problem (the scanning software wouldn't work) Solution Center now says that the printer is not connected even though it is (Solution Center had no trouble finding it before I uninstalled and re- installed the software). I can print with it from Open. Office. I am running Windows 7 on an HP computer that is less than a year old. FYI: - the printer utility HPPDU. HPSDU. exe says that everything is fine except for 2 issues - Under Solution Center it says that I need to download a patch, but when I download the patch and try to run it, it says that I don't need it. The Front Panel check says that I need to start Solution Center and run a setup - - which I can't do because Solution Center thinks that the printer/scanner is disconnected.
One more edit: one of my original problems - - scanning from Corel Photo. Paint - - has been fixed. I can now acquire an image from Photo. Paint. However, the OCR software that came with the printer doesn't work, because Solution Center doesn't think my printer is connected. The OCR software didn't work even when Solution Center thought my printer was connected before I reinstalled it, but my problem seens to have now changed to figuring out how to get Solution Center to see that my printer is connected.
HP Connected, Mobile Printing and Cloud Printing; Scanning, Faxing, and Copying; JetAdvantage, Printing Applications and Services.
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How could Solution Center be saying that it is disconnected when it can still print? How do I solve my ORIGINAL problem with it not scanning without causing some new problem again?